Subscriptions and Support
Learn more about our subscription plans and support services.
By Krasto and 1 other2 authors18 articles
Products and Subscriptions
Questions related to the OfficeRnD products, subscriptions, pricing and more.
- Flex Subscription FAQ
- Workplace Subscription FAQ
- Workplace in Flex Integration FAQ
- Comparison: Member Portal vs. Premium & Members App
- How We at OfficeRnD Ensure the Security of Our Systems
- [Flex] How To Submit Product FeedbackLearn how to submit feedback, suggest improvements, vote for feature ideas, and track feature requests using the Flex Feedback Portal.
- OfficeRnD's Feedback Policy
- Offboarding From OfficeRnD FlexLearn how to cancel your OfficeRnD subscription, prepare your data, and understand what happens after your account is closed.
Support Services
In this section, you will find information about the support services available to OfficeRnD customers.
- Meet Randi: Your Virtual AI Assistant at OfficeRnDTips for getting faster, more accurate answers from Randi.
- [Troubleshoot] Common Error Messages in OfficeRnD
- Email Support and Severity LevelsGet help through email and understand how your request is prioritized.
- Chat Support and Severity Levels
- Q&A Support SessionBook a dedicated hour with a support specialist for complex troubleshooting, live walkthroughs, and expert advice.
- OfficeRnD Flex Support Service Plans
- OfficeRnD Workplace Support Service Plans
- Ultimate Support Package
- Status Page with Uptime and Incident Reports
- How OfficeRnD Support WorksHow to reach our team, what to expect, and how we handle your requests.