Availability across all channels
The Ultimate Support Package gives you prioritized support over email and chat, expedited response times, direct access to our team via phone, a free document template per month, and 4 hours of Q&A remote sessions.
✓ Webform ✓ Email ✓ Chat ✓ Phone
Prioritized Support
We'll put your tickets at the front of the line and provide expert support for complex use cases!
We will focus a group of experienced support specialists on the most challenging use cases you're trying to solve with OfficeRnD Flex and have the most qualified on the topic work with you to efficiently address all questions. |
Expedited Response Times
Use the Admin Portal to submit your requests, set their Severity and we'll expedite our replies.
Free Template per month included
If you're on the ultimate support package, we can:
Create one document template (5-page document) per month
Edit up to three existing documents per month
Talk to Our Support Specialists
Phone Support
See the phone service scope and details here.
Q&A Support Sessions
Email [email protected] to schedule up to 4 hours of online sessions to show us your issue or any use cases you need help with.
You can request Training sessions here.