Invite Member to Member Portal / Grant Member Portal Access

Overview

OfficeRnD provides a members' portal where you can engage with your members and invite them to book meeting rooms and pay their invoices. A member can join the portal if they:

  • Sign up to the portal themselves.
  • Receive an invitation sent from a space or office administrator.

If you have created the profile of the member directly in the admin site, the member will not be automatically invited to the portal.

The invitation email contains a token that logs the member in the portal and prompts them to create a password. The token is only valid for 72 hours. If the member didn't manage to open the email and click on the Sign-in button within that time, you can simply re-send them the Welcome email and they'll get a new token. Click here to learn more.

Step-By-Step Guide

1. Log into the OfficeRnD Flex Admin Portal

2. Navigate to Community/Members and click on the particular member to open their profile page.

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3. The left-hand side with profile information has a Member Apps section. Make sure the member has a valid email address and click Enable next to Members Portal Access.

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Afterwards, the member will receive a Welcome email from OfficeRnD with a sign-in option. This is a template email in the platform which can be edited and personalized. Learn more.

The invitation email contains a token that logs the member in the portal and prompts them to create a password. The token is only valid for 72 hours.
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