Running a coworking space means making decisions every day about pricing, space allocation, membership plans, and member experience, often without a clear picture of what's actually happening. Data Hub gives you that picture. It pulls your operational data into a set of ready-to-use dashboards so you can see what's driving revenue, which spaces are underused, where members are churning, and how your bookings are trending, without building reports from scratch.
Data Hub covers the full range of your operations: financial performance, space and occupancy, membership activity, bookings and utilization, member engagement, and e-commerce. Every dashboard is filterable, drillable, and exportable. Historical data goes back up to 2 years.
How can Data Hub help you?
Use Data Hub to make informed decisions across every area of your operations:
Enhance space utilization: Identify underused areas and make informed decisions about space allocation and layout adjustments.
Improve member experience: Monitor how members interact with your space and adjust services to better match their needs.
Optimize costs: Analyze usage patterns to choose cost-effective membership plans and reduce unnecessary spending.
Build community: Identify interaction patterns to schedule relevant events and foster collaboration among members.
Measure performance: Track occupancy rates, revenue trends, and member retention to guide your strategy.
Forecast ahead: Spot trends early and adjust your pricing and services before they become problems.
Find the data you need
Here's how those outcomes (see above ↑) map to the data available in each section of Data Hub.
Is my revenue where it should be? Track actual vs. projected revenue, invoiced amounts, overdue balances, payment activity, and deposits.
How full is my space? Measure desk and office occupancy, compare against revenue targets, and see which resource types are under- or overperforming.
Am I retaining members? Follow membership growth and churn, track new vs. lost customers, and see which plans drive long-term retention.
How are bookings performing? Analyze booking volume, resource utilization rates, credits and coins consumption, and check-in activity.
Are members engaging? Track portal logins, event RSVPs, surveys, check-ins, and support ticket trends.
How is my Growth Hub performing? Review e-commerce revenue, on-demand transactions, membership purchases, and promo code usage.
Access Data Hub
To access OfficeRnD Flex Data Hub, click the Data Hub icon 
in the navigation panel. Data Hub offers the following features:
Reports provide data up to 2 years old.
Dashboard sections at a glance
For the full list of dashboards within each section, see Flex Analytics (Data Hub) →
Section | What it covers | Good for |
Analytics Overview | A single-page summary of current-month revenue, desk occupancy, active customers, bookings, and invoice status across your entire organization. Drill into any metric for a location or monthly breakdown. | Daily health checks and exec-level snapshots. |
Billing and Revenue | 13 dashboards covering actual revenue, invoiced amounts, projected revenue, AR aging, payments, credit note allocations, deposits, and balance comparisons. Excludes tax unless stated. | End-of-month reconciliation, cash flow planning, collections triage, and customer-level financial review. |
Space and Occupancy | Desk, office, and area occupancy rates compared against revenue targets. Supports prorated and beginning-of-month calculation methods. Includes RevPOD and RevPAD metrics, occupancy by resource type, and interval-level office status. | Identifying underperforming locations, adjusting pricing, and planning space changes. |
Operations | Membership performance (new, active, terminated), member counts and churn, retention and revenue churn rate, contract values, sales opportunities, and industry benchmark comparisons. | Tracking membership health, forecasting churn risk, and comparing performance against industry peers. |
Bookings and Utilization | Booking volume and trends, resource utilization rates, bookings by customer, credits and coins usage, and check-in activity broken down by date and customer. | Spotting over- and under-utilized resources, monitoring credit consumption, and understanding booking patterns. |
Experience Hub | Member logins and portal engagement, event RSVPs and capacity, surveys, and support ticket trends. | Tracking portal adoption, measuring event performance, and monitoring support volume. |
Growth Hub | E-commerce revenue from the Growth Hub, on-demand and membership transaction breakdowns, billable transaction volume, and promo code performance. | Reviewing online sales performance and measuring the impact of promotions. |
Manage Data Hub permissions
You can give different permissions to your admin users. For example, you may want your Event Manager to skip financial dashboards but still view event RSVPs. You can assign each admin role access to one or more Data Hub dashboard categories.
To set Data Hub permissions for an admin role:
Go to Settings > Account Details > Admin Roles.
Click Add Role or edit an existing one.
Open the Data Hub tab and select the access type.
Select the permissions for each Data Hub category.
Click Save.
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