The Memberships dashboard outlines your monthly membership performance. The "Date Range" filter allows you to select a date from any month to show the aggregated data for that month.

All amounts displayed on the dashboard are prorated. For more information on how proration works, refer to the examples below.

Remember that a single membership can have more than one status within a month. For example, if you have a membership that started and ended in the same month, it will affect the New Memberships, Terminated Memberships, and Active Memberships counts within that month.
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The four widgets at the top of the dashboard provide summarized membership information for the selected time period:

We understand that memberships do not always start or end at the beginning or end of the month. In the interest of accuracy and better visibility, we have introduced a proration system in the calculation of the report's monetary fields. The proration is taken from your organization's settings (monthly or averaged).

For example, if a membership starts in the middle of the month and would have generated $100 if it had been active for the full month, it will instead appear in the report as $50 (roughly). The proration calculation works even if the membership was only active for one day, which would appear as $3 (roughly).

This pie chart shows the distribution of prorated membership revenue between plan types during the selected time period.

This interactive chart allows you to explore the prorated membership revenue for each location, plan type, and individual plan during the selected period. To do this, hover over the corresponding slice of the chart.

Click on the corresponding slice to focus on a specific location or plan type.

To go one level up, click the center of the chart. To reset the chart, use the breadcrumb navigation in the top left corner.

This chart shows the monthly membership churn rate for each of your locations. It is calculated as the ratio of terminated memberships during the month to the number of active memberships at the beginning of the month.

This chart compares new and terminated memberships each month during the selected period. It shows monthly net membership growth, calculated by subtracting the terminated memberships from the new memberships for the respective months.

This table summarizes the totals shown across the dashboard visualizations and provides a monthly breakdown of them. Each total can be clicked to see a list of memberships that make it up.

The table cells are highlighted in a different color depending on the trend identified - for example, if the revenue for the current month is greater than the revenue for the previous month, the cell will be formatted in a darker shade of green.

The metrics included in the table are: