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[Flex] Update a Member or Teammate's Login Email

Updated over a month ago

In some cases, clients or teammates must change their email and continue using OfficeRnD with the new one. Here's how to let your clients use a new email to log in and use the members portal.

Update a Member's Email Address:

  1. Go to Operations > Members and click on the member's profile page.

  2. Click Edit.
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    Edit_btn.png

  3. Change the old email to the new one and click on Update.
    ​

    Edit_member_3.png

  4. Disable and then re-enable their access to the members portal.

    • Click on the toggle next to the Members Portal Access label to disable it.
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      mp toggle.png

    • When it changes to None, click on it again to send out a Welcome email to the new email address.

Update a Teammate's Email Address

1. From the Operations module, open the teammate's profile page.

2. Click the Edit button.

Edit_btn.png

5. Change the email address to the new one and click Update.

Edit_member_3.png

Note: You cannot update your own email this way, as the steps involve removing your current permissions. An admin will have to do it for you.

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