Skip to main content
All CollectionsFlexCommunityMembers
How to Update a Member or Teammate's Login Email
How to Update a Member or Teammate's Login Email
Updated over 2 months ago

In some cases, clients or teammates must change their email and continue using OfficeRnD with the new one. Here's how to let your clients use a new email to log in and use the members portal.

Update a Member's Email Address:

  1. Navigate to Community/Members and click on the member's profile page.

  2. Click Edit .
    ​

    Edit_btn.png

  3. Change the old email to the new one and click on Update.
    ​

    Edit_member_3.png

  4. Disable and then re-enable their access to the members portal.

    • Click on the toggle next to the Members Portal Access label to disable it.
      ​

      mp toggle.png

    • When it changes to None, click on it again to send out a Welcome email to the new email address.

Update a Teammate's Email Address

1. From the Community module, open the teammate's profile page.

2. Click on the Edit button.

Edit_btn.png

5. Change the email address to the new one and click Update.

Edit_member_3.png

Note: You cannot update your own email this way, as the steps involve removing your current permissions. An admin will have to do it for you.

Did this answer your question?