All new Workplace users start with a 14-day free trial of the Professional plan with full functionality. When your trial ends, you have two options: convert to a paid plan or extend your trial by 7 days.
Important notes
If you take no action before your trial ends, your account will be suspended. Contact us at [email protected] if you need assistance.
The 7-day extension is available once. If you submit an upgrade request during your trial, your trial is automatically extended by 7 days while the Sales team processes your request — this applies even if you have already used your manual extension.
Email verification
Newly registered Trial users will receive the following email:
The message's purpose is to prevent phishing attacks via email. Your e-mail will be confirmed internally by the OfficeRnD team. You don't need to do anything.
Option 1: Continue with a paid plan
You don't need to wait until your trial ends. You can submit an upgrade request at any time.
Available plans:
Plan | Description |
Start | A reduced plan for smaller teams or basic needs. |
Professional | The plan you are currently trialing, with full functionality. |
Enterprise | An advanced plan for larger organizations with additional requirements. |
Visit the Workplace pricing page to compare plans before submitting your request.
To submit an upgrade request, go to Settings > Billing. Once submitted, your request is sent to the Sales team, and your trial is automatically extended by 7 days while it is processed. You will receive a confirmation email.
Note: This 7-day extension applies even if you have already used your manual trial extension.
Option 2: Extend your trial
If you need more time before committing to a paid plan, you can extend your trial by 7 days. The extension is available once.
What changes during the extension?
When you extend your trial, some features are disabled for the duration of the extension period. Review the list below before extending so you know what to expect.
Integrations disconnected:
Integration | Notes |
SSO | Must be reconfigured after upgrading to a paid plan. |
SCIM & Google Directory Sync | Must be reconfigured after upgrading to a paid plan. |
Brivo | Must be reconfigured after upgrading to a paid plan. |
Booking policy features disabled:
Feature | Notes |
Require check-in | Re-enabled upon upgrading to a paid plan. |
Request approval | Re-enabled upon upgrading to a paid plan. |
Workplace and location access policies:
Your organization reverts to the default workplace and location access policies.
Important: All custom policies are permanently deleted when you extend your trial. They cannot be recovered. If you intend to upgrade to a paid plan after the extension, document your custom policies before extending so you can recreate them.
Web Portal and Mobile App pages disabled:
Page | Affected surfaces |
Announcements | Web Portal, Mobile App |
Helpdesk | Web Portal, Mobile App |
Show Ticket Assignee to employees | Web Portal, Mobile App |
How-to guides | Web Portal, Mobile App |
Have questions?
To learn more about Workplace plans and pricing, visit the Workplace pricing page and compare plans.
For anything else, contact us at [email protected].