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[Growth Hub] Advanced Configuration and Website Embedding

This article provides a complete onboarding guide for setting up and configuring Growth Hub.

Updated this week

Growth Hub is a plug-and-play e-commerce platform designed for flex and coworking operators. It helps you present your coworking products and spaces online, making it easy for potential customers to browse and purchase. By setting up Growth Hub, you can increase your revenue, attract more clients, and simplify your sales process.

This article guides you through activating the platform, customizing listings, enhancing your storefront, and integrating Growth Hub with your existing website. After completing these steps, you'll have an operational sales channel ready to attract and convert customers.

Before you start

Before you set up Growth Hub and start selling your products, complete these steps in OfficeRnD Flex:

  1. You can list these resources using Growth Hub and offer them to potential customers.
    ​Create resources in your Flex organization →

  2. You can sell Billing Plans on Growth Hub.
    ​Create Billing Plans for your existing resources and services →

  3. You can offer discounts for Resource Rates to boost sales.
    ​Create Resource Rate discounts →

  4. You can offer discounts for Billing Plans to boost sales.
    ​Create Billing Plan discounts →

  5. Growth Hub currently manages payments only through Stripe.
    ​Set up and configure your Stripe integration →

  6. Request a Growth Hub demo and activate your subscription.
    ​Activate your Growth Hub subscription →

Onboarding diagram

The following diagram describes the complete process of setting up Growth Hub. This article covers the complete setup and configuration process that will create a powerful e-commerce website and boost your sales.

Step 1: List plans and resources to sell via Growth Hub

You can automatically pull all Billing Plans and resources you currently sell on your public pages, or manually select which ones to list on Growth Hub.

If you already offer Billing Plans and resources on your public pages, you can save time by quickly pulling them all and listing them in Growth Hub.

To pull all public resources and Billing Plans and list them on Growth Hub, follow these steps:

  1. Go to Growth Hub > Listings > Resources and click List Resources.

  2. Select the resources you want to list on Growth Hub.

  3. Click List.
    ​

  4. Go to Growth Hub > Listings > Plans and click List Plans.

  5. Select the plans you want to list on Growth Hub.

  6. Click List.
    ​

Step 2: Add or update pictures and descriptions

To make your product listings more appealing and provide additional context, add or update images and descriptions for each resource and Billing Plan.

  1. Go to Growth Hub > Listings > Resources or Growth Hub > Listings > Plans.

  2. Click a Billing Plan or a Resource to customize it.

  3. In the Media section, you can:

    • Add a thumbnail image for the product in a 16:9 aspect ratio. The thumbnail image is displayed on cards in search results.

    • Add at least two images to the product gallery, ensuring they are in a 16:9 aspect ratio. These images are displayed on the product details page.
      ​

  4. In the Resource Details or Plan Details section, you can add a product description and use rich text formatting to highlight key details and make the offering more attractive.

  5. Click Save Changes.
    ​

Step 3: Define product types

The product types from your organization that have at least one listed item will be displayed on the landing page.

To customize the Product Types listed on the Growth Hub landing page, follow these steps:

  1. Go to Growth Hub > Storefront Settings > Landing Page.

  2. Open the Listed Product Types tab.
    ​

  3. Click Customize next to a Product Type.

  4. Select the product category (On-Demand, Memberships, Private Offices, Others). You can enter the name of a new category and press Enter to add it.
    ​

  5. Customize the product card:

    • Upload a card thumbnail to present the Product Type on the landing page.

    • Enter a display name for the Product Type on the landing page.

    • Add a short description to briefly explain what the Product Type offers. This description is only visible on the product card on the landing page.
      ​

Step 4: Customize the landing page and branding

You can configure the brand appearance and the landing page of your Growth Hub.

  1. Go to Growth Hub > Storefront Settings > Branding to customize your branding appearance on the Growth Hub. Learn more about customizing branding →

  2. Go to Growth Hub > Storefront Settings > Landing Page to customize the landing page of your Growth Hub website. Learn more about customizing the landing page →

Step 5: Test your setup

Before you test everything, complete the following steps:

  1. Set up Apple Pay if you want it to be available as a payment method to customers. Learn more about Apple Pay →

  2. Connect Google Analytics to ensure the operators can track the buyer's journey in GA4. Learn how to connect Google Analytics →

To ensure everything works as expected, open the landing page and test the flows for all the different product types offered via Growth Hub:

  1. Preview the look and feel of the Landing Page.

  2. Test the search functionality on the Landing page.

  3. Open a product-specific page for each product type listed on the Growth Hub and verify the information.

  4. (Recommended) List a product with a negligible cost and complete at least one transaction to test how data is stored in Stripe.

Please note that Growth Hub processes payments exclusively through Stripe. Set up and configure your Stripe integration →

Step 6: Integrate Growth Hub into your marketing website

Embedding the Growth Hub requires additional setup to ensure a great user experience. Learn how to embed Growth Hub into your website →

You can access the embed codes for the following Growth Hub pages:

  • Landing Page: Go to Growth Hub > Storefront Settings > Landing Page.

  • Product Types: Go to Growth Hub > Storefront Settings > Landing Page > Product Types.

  • Specific Products: Go to Growth Hub > Listings > Plans or Resources.

Selecting locations, cities, or any other filters modifies the URL. It enables the marketing website to connect with various parts of the Growth Hub journey, with some search criteria pre-filtered for the customer.

FAQ: Setting up Growth Hub

How do I activate Growth Hub?

To activate Growth Hub, request a demo through the Growth Hub page on the Admin Portal. After the demo, the support team will assist in activating your Growth Hub subscription.

How do I list my existing Billing Plans and resources?

Go to Growth Hub > Listings, select Resources or Plans, and click Pull Public Resources or Pull Public Plans.

How do I define or change product types on my landing page?

Go to Growth Hub > Storefront Settings > Landing Page, click Customize next to a Product Type, then set or create new categories, images, and descriptions.

How do I test my Growth Hub setup?

Review your landing page, test product searches, confirm details on product-specific pages, and complete a test transaction with a low-cost product.

Can I integrate Growth Hub into my existing marketing website?

Yes, you can embed Growth Hub into your website. Embed codes and instructions are found under Growth Hub > Storefront Settings > Landing Page. We recommend additional configuration to ensure a seamless customer experience.

Related Articles
What Flex Features Affect Growth Hub?
[Overview] Growth Hub Public Experience
[Growth Hub] Customize the Landing Page
Embed Growth Hub Into Your Marketing Website
[Growth Hub] Customize the Checkout Page
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