Promo codes in OfficeRnD Flex Growth Hub allow you to offer discounts that customers can use during checkout. This feature helps you apply discounts for specific products, locations, or time-limited campaigns, so you can drive bookings, boost occupancy, or promote your coworking space.
In this article, you'll learn how to create promo codes, define where and how they apply, and manage their usage limits.
Before you start
List your resources and Billing Plans by going to Growth Hub > Listings.
When and why to use promo codes
If you want to encourage bookings during low-demand periods, promo codes help you offer discounts that customers can apply themselves at checkout. You may want this feature if you are running a marketing campaign, trying to fill meeting rooms during off-peak hours, or offering a free trial pass to attract new members. Promo codes help ensure discounts are applied consistently without needing manual adjustments at checkout.
What you can achieve
With promo codes, you can:
Create discount codes that apply to specific locations, product types, or individual plans and resources.
Offer a percentage discount at checkout, such as 30% off meeting rooms or 100% off a free trial day pass.
Set a total usage limit for each code so it is automatically deactivated after a defined number of uses.
Define a validity period so promo codes are only active for specific campaigns or dates.
Apply the promo code at the most specific level (selected products, product types, or specific locations) to ensure accurate discounts.
For example, if you want to offer 30% off all meeting rooms during summer, you can create a code that applies only to meeting room products at selected locations between June and August.
Promo codes are only valid for the Growth Hub and can't be used elsewhere.
Create a promo code
To create a new promo code:
Go to Growth Hub > Marketing > Promo Codes.
Click Create Promo Code.
Enter the code that customers must type at checkout to apply the discount. This cannot be changed later.
Enter the discount amount.
Describe what the promo code will be used for. This description is for internal use only. Use 100 characters or fewer to ensure better visibility.
Select the locations where the promo code can be used. To make it available in all locations, leave the field empty.
Select one or more product types. In the list, you will see the plan types and resource types that have at least one item you sell on Growth Hub.
You can select to apply the code only to specific plan(s) or resource(s) of the selected plan types and resource types. The code will also apply to all new plans and resources added to the selected types.
Set a usage limit for the code. Leave the field empty to make the code have unlimited uses.
Define a validity period for the code by setting a start date and an expiration date.
Review the promo code settings in the Summary section.
Click Create.
Tips for success
Use clear, simple promo code names so customers can easily enter them at checkout.
Include an internal description so your team knows the purpose of each code.
Be specific when selecting where the code applies to avoid accidental discounts on the wrong products.
Set realistic usage limits to control the number of times the code can be used.
Always define a validity period to ensure codes do not stay active longer than intended.
Promo codes can be used multiple times by the same customer—there is no limit per user.