In Flex, all bookings are accounted for on the first day of each month. During this process, the system reviews all upcoming bookings and either applies available Booking Credits or Coins or generates booking fees for those without credits.
Understand how accounting for bookings works
OfficeRnD Flex accounts for all bookings on the 1st day of each month. This means that the platform evaluates each unaccounted-for booking scheduled for that month and either applies a booking fee or updates the booking's status to "Paid" using Booking Credits or Coins.
Example: If a booking scheduled for April 20 was made two months in advance and recorded as "Not accounted", it will be accounted on April 1, and either its status will be changed to "Paid" with Booking Credits or Coins, or a booking fee will be generated.
Important rules for how bookings are accounted
For bookings created in advance, their accounting depends on whether the member or company that made the booking, or on behalf of whom a booking was made, has recurring Booking Credits or Coins:
For bookings created more than 2 months in advance, you can generate an invoice only after the 1st of the month in which the booking occurs.
If a booking was created less than 2 months in advance, or made by or on behalf of a member or company that has no Booking Credits or Coins, you can invoice the booking at any time.
If sufficient credits are available, they will be automatically applied to cover the booking cost in full.
How are bookings invoiced?
In general, bookings are invoiced as follows:
If a booking is paid with Booking Credits or Coins, it will not appear on invoices.
If the member or company does not have available Booking Credits or Coins, a one-off booking fee will be generated and included in the invoice.
Additionally, keep in mind the following specific case:
If a company has credits on their account — even if those credits are not valid for the specific resource booked — the booking fee is not generated immediately. Instead, the system holds the booking as unaccounted until the 1st day of the month in which the booking takes place, at which point it determines how to process the charge.
This means the fee cannot be invoiced before that date, regardless of whether the credits would actually apply to the booking.
Note: This behavior only affects companies with credits assigned to their accounts. For companies with no credits, the booking fee is generated immediately as expected.