➤ Product: OfficeRnD Flex
➤ Who: Admins with billing permissions
➤ Where: On the Admin Portal, under 
Billing
➤ Availability: All Flex plans
When members book resources for a full day or longer, charging the correct amount by hand for every reservation gets slow and error-prone. A daily resource rate sets the pricing rules once, so day, week, and month bookings are priced and applied automatically. You can also decide how members pay, and attach cancellation and booking policies so each reservation follows your rules.
In Flex, resource rates sit in your billing configuration and work alongside booking policies, revenue accounts, and extras. A daily rate covers full-day and longer bookings, while an hourly rate handles anything shorter than a day.
Before you start
Read the concept article first, so the pricing behavior makes sense before you configure it. Understand how daily Resource Rates work →
Add a daily Resource Rate
To add a daily Resource Rate, go to Billing > Resource Rates, click Add Rate, and select "Daily Rate".
In the Add Daily Rate dialog, configure the following:
Name – Set a meaningful name to represent the Resource Rate.
(Optional) Unique code – Set a unique code to serve as the identifier for the Resource Rate. This code can be used in invoice exports to retrieve detailed information for all invoiced line items, including their respective unique codes. In the export, this field is displayed as "ItemCode."
Select the payment method:
Customers can pay using Coins/Credits or, if they don't have any, using your organization's default currency.
Customers can pay with Day Passes. One Day Pass always equals exactly one full day.
Set the price:
Price per day – Set a price for full-day bookings. A daily rate is always for 24 hours.
Price per week – Set a price for bookings lasting one week. A weekly rate is always
7 days * 24 hours = 168 hours.Price per month – Set a price for bookings lasting one month. A monthly rate is always
30 days * 24 hours = 720 hours.Price per day over the weekend – Set a price per day during weekends. Use this field when you need to charge members differently for booking resources on weekends.
Important! The weekend is a day not designated as a workday in your organization or location. It may not fall on Saturday or Sunday.
Click Add Rate to add more pricing variations. Remember that the system always uses the lowest price in a given situation.
(Optional) Description – Set a description for the Resource Rate.
(Optional) Extras – Select extras to be included in the Resource Rate. Members can purchase any available extras when booking a resource associated with the Resource Rate.
Open the Advanced tab and configure the following:
Account – Select the Revenue Account with which you want to associate the charges. Usually, that would be the default Booking Fees account.
Cancellation – Select the Cancellation Policy for the Resource Rate. Learn more about booking cancellation policies →
Booking Policy – Select a booking policy to apply a maximum booking duration and approval rules, and permit or prohibit recurring bookings. Learn more about booking policies →
Tip: The system requires an hourly rate to calculate bookings lasting less than a day, so we recommend always applying an hourly rate for Meeting Rooms. An exception to this rule can be event spaces where hourly bookings aren't allowed.