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[Flex] Invoice Statuses

Learn how OfficeRnD Flex automatically assigns invoice statuses based on payment activity and due dates.

Updated today

Invoice statuses in OfficeRnD Flex help you track the billing lifecycle and determine the required actions. Each status reflects the current state of the invoice, indicating whether it has been approved, paid, partially paid, failed, or refunded. Understanding the meaning of each status can help you respond promptly, resolve issues effectively, and maintain accurate financial records.

The following table provides information about what each invoice status means:

Status

Information

Draft

An administrator must approve draft invoices before they can be issued.

Pending

An invoice whose Due Date has not yet arrived and it is not paid.

Overdue

An invoice whose due date has passed and has not been paid.

Awaiting Payment

An invoice where a payment operation is initiated but not yet completed. This status is often visible on invoices paid via ACH or direct debit, as the transaction may take longer to complete.

Paid

A fully paid invoice.

Partially Paid

An invoice where payment was received only for a part of its total amount.

Refunded

An invoice for which the payment was refunded.

Failed

An invoice for which payment was initiated, and the transaction failed.

Voided

An invoice marked as Void by an admin. It will not be removed from the system, but it will be excluded from all reports.

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