Invoice Statuses

OfficeRnD automatically sets the invoice statuses according to the due date and payment transactions associated with the invoice.

The table below provides additional information about what each invoice status means:

Status Information
Draft An invoice that needs to be approved by an administrator before it can be issued.
Pending An invoice whose Due Date has not yet arrived and it is not paid.
Overdue An invoice whose Due Date has passed and it is not paid.
Awaiting Payment  An invoice where a payment operation is initiated but not yet completed. This status can often be seen on invoices paid via ACH or direct debit, where the transaction takes longer to complete.
Paid A fully paid invoice.
Partially Paid An invoice where payment was received only for a part of its total amount.
Refunded  An invoice for which the payment was refunded.
Failed An invoice for which payment was initiated and the transaction failed.

An invoice marked as Void by an admin. It will not be removed from the system, but it will be excluded from all reports.

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