How to Update a Member or Teammate's Login Email


There are cases where clients or teammates need to change their email and continue using OfficeRnD with the new one. Here's how to let your clients use a new email to login and use the members portal.


Update a Member's Email Address:

  1. Navigate to Community/Members and click on the member's profile page.
  2. Click on the Edit button.
  3. Change the old email to the new one and click on Update.
  4. Disable and then re-enable their access to the members portal.
    • Click on the toggle next to the Members Portal Access label to disable it.
      mp toggle.png
    • When it changes to None, click on it again to send out a Welcome email to the new email address.

Update a Teammate's Email Address

1. From the Community module, open the teammate's profile page.

2. Click on the Edit button.


5. Change the email address to the new one and click Update.


Note: You cannot update your own email this way, as the steps involve removing your current permissions. An admin will have to do it for you.

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