Integrating IronWiFi with OfficeRnD Flex helps you create a secure and automated WiFi experience for your members and visitors. Once connected, you can enable automatic authentication, track presence for billing and analytics, and prevent unauthorized access.
This article explains the technical setup, key benefits, limitations, and how to configure each part of the integration using your IronWiFi and OfficeRnD Flex accounts.
Benefits
You can get the following benefits from using the IronWiFi integration:
Enhance security with unified authentication across your network and member apps. Members will enjoy a branded login experience using the same credentials for their mobile app, member portal, and network access.
Simplify onboarding and provide enterprise-grade security via Hotspot 2.0 & VLANs: providing automatic network authentication and secure credential storage, eliminating password-sharing risks, and delivering a seamless WiFi experience for your members.
Track actual member presence, providing valuable insights to optimize your Flex space for billing or monitoring purposes.
Automate day-pass usage for members, providing a hassle-free experience for operators.
Collect leads using visitors' information by joining the provisioned Guest network provided by the network management system.
As a result, your Network will be more secure, your flexible memberships and billing will be more automated, your members will have easier access, and you will have a better way to track utilization/presence KPIs.
Technical requirements
To use the IronWiFi integration successfully, your network equipment must support the following features:
Authentication using OfficeRnD credentials: Requires RADIUS authentication and an external captive portal.
Presence tracking: Devices must send accounting data to the external RADIUS server.
VLAN tagging and Hotspot 2.0: Required for advanced WiFi automation and secure credential storage.
Known limitations
Please consider these limitations when using the IronWiFi integration:
Access is granted to all members who can access the Member Portal, including inactive members.
Disabling a member's access to the Member Portal does not immediately remove their network access. They will lose access the next time they try to connect.
OfficeRnD Flex does not integrate directly with any WiFi vendor. The integration depends entirely on compatibility with IronWiFi. Please make sure IronWiFi supports your network controller before proceeding with this integration.
Activate the integration
To activate the IronWiFi integration in OfficeRnD Flex, follow these steps:
Step 1: Set up your IronWiFi account
Before continuing, make sure you have an active IronWiFi account.
Log in to IronWiFi.
Go to Networks > Networks and create a new network.
Step 2: Generate an API key in IronWiFi
To connect IronWiFi to OfficeRnD Flex, you need an API key.
In IronWiFi, go to Account > API Keys.
Click Create Key.
Make sure the selected role for the API key has either Read or Full access to Access Points.
For example, choose the Owner role.
Avoid roles like Viewer, which do not grant enough access.
After the key is created, copy the Token. You will only see it once.
Step 3: Activate the integration in OfficeRnD Flex
When you have your API key, follow these steps in the OfficeRnD Flex Admin Portal:
Go to Settings > Integrations.
Find IronWiFi and click Activate.
Click Configure.
Choose the region used in your IronWiFi setup.
Paste the API token you copied earlier.
Click Authenticate.
Important: Your OfficeRnD location must be set to "Open". If it is still in "Draft" mode, the Authenticate button will not work.
The API key must include read access to access points to map OfficeRnD locations to access points and support location-specific check-ins.
Step 4: Create a new network in IronWiFi
In IronWiFi, go to Networks > Networks.
Click New Network.
After creating the network, open it and copy the Shared Secret. You will need it for RADIUS configuration later.
Step 5: Configure your WiFi infrastructure
To use IronWiFi as a RADIUS server, follow the setup instructions provided in the IronWiFi documentation for your specific hardware vendor.
For example, follow this Cisco Meraki configuration guide if you use Meraki hardware.
You can also retrieve RADIUS server configuration details directly from OfficeRnD:
Go to Settings > Integrations > IronWiFi and click Configure.
Step 6: Configure the IronWiFi captive portal
In IronWiFi, go to Networks > Captive Portals.
Create a new portal. Make sure to select the correct network and vendor brand.
Open the captive portal you just created.
Scroll to the Authentication Providers section and expand it.
Click Add New.
Fill out the form:
Set the first method to REST API.
API Endpoint:
https://app.officernd.com/api/v1/organizations/<org-slug>/integrations/signin?type=ironwifi&source=portal
Replace
<org-slug>with your organization's slug (found in Settings > My Account > General).Set the next method to POST.
Click Create.
Step 7: Test the integration
After setup, follow these steps to test the integration:
Log in to IronWiFi.
Go to Networks > Captive Portals.
Open the portal you created earlier.
Click the Splash Page URL.
Log in using your OfficeRnD Member Portal credentials.
Wait for the success message to appear.
Go to Users > Users to confirm the test user was created successfully.
FAQ: IronWiFi integration
What happens if I remove a member's access in OfficeRnD Flex?
What happens if I remove a member's access in OfficeRnD Flex?
If a member loses access to the Member Portal, they will still remain connected to the network until they log out or try to reconnect. Their access will be denied the next time they attempt to log in.
Can inactive members still connect to the WiFi network?
Can inactive members still connect to the WiFi network?
Yes. Currently, any member with access to the Member Portal can authenticate, even if they are inactive. This behavior may change in future versions.
Does the integration support vendor-specific features like splash pages or device blocking?
Does the integration support vendor-specific features like splash pages or device blocking?
OfficeRnD Flex does not directly support vendor-specific WiFi features. All functionality depends on what is available through IronWiFi and your WiFi equipment.
What kind of admin permissions does the IronWiFi API key require?
What kind of admin permissions does the IronWiFi API key require?
The API key used to authenticate with OfficeRnD must include Read or Full access to Access Points. The Owner role is recommended for full compatibility.
Where can I find my OfficeRnD organization slug for the API endpoint?
Where can I find my OfficeRnD organization slug for the API endpoint?
In the OfficeRnD Admin Portal, go to Settings > My Account > General. The organization slug is listed there.
Can I configure multiple locations or networks?
Can I configure multiple locations or networks?
Yes. You can create multiple networks in IronWiFi and map them to specific OfficeRnD locations for location-based access and presence tracking.
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