Add/Send a Message

OfficeRnD allows you to send messages to individual members of the space that they would be receiving in their Members Portal or/and in their mailbox. Once you start using the functionality, all messages that are exchanged are going to be recorded to keep track of the conversations.

Table of contents:

Sending Messages as an Admin

As an Admin you can send messages through Collaboration > Messages > Send message:

Upon clicking the Send Message button, the following dialog will appear allowing you to adjust the recipients:





To - The To field dropdown menu offers three options to pinpoint the recipients with a clear indication of their number:

  • All contacts - send the message to all contacts
  • Filtered group of contacts - filter by Location, Status & Plan (the system will show you also the number of people who will be receiving the message after filtering)
  • Specific contacts - select by name (you have the option to select to send it to multiple members)



Send an email - if the box is checked, the system will also send an email to the contacts as long as they have one in their member profile.



Sending Messages as a Member

You can allow your members to communicate with each other by using our Messages functionality.

To enable this you need to navigate to Settings > Member Apps > Member Pages > Messages.

Once activated it will become available for all of your Active members (please see our article on member statuses to find out which members are considered as Active).

Each member will have a tab called Messages in the Members Portal. Here they can see all messages sent to them and also they are able to compose one.

Messages here can be sent to one member. Click on New Message and Type the name of a member to select to whom you are writing.


Note: The Also Send as mail option will only work if the recipient has an email in the system. This, however, will not stop them from receiving a message in the Members Portal. 
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  • As per my role I have access to create, edit and delete messages but in real scenario not able to edit the message, why ?

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  • Member unable to reply back for that message from member portal to Admin messages ?


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