Import Employees

Download template

You can import CSV files to Create or Update employees in bulk. 

Note: You can ask our onboarding specialists to help you import your employees while you're configuring your account. 

In the next section of this article, you'll learn how to prepare and import a CSV file with employees and teams on your own.

What You'll Need

CSV File Format

The file with employees should include the following columns:

  • Name - in this column, you need to list the employee names. 
  • Email - in this column, you need to list the contact emails of the employees. These emails will be used to invite employees on the web portal and mobile app, as well as to notify members of upcoming bookings and more. 
  • Team - in this column, for each employee you need to list the name of their team. 
  • Team Email - in this column, you can add a team email that can be used to send group notifications. You can only define one email per team.
  • Location - in this column, you need to list the employee's office location. Learn more about adding locations in OfficeRnD Hybrid. Note that if you have only one location added in OfficeRnD Hybrid, you won't need to populate any information in this column as the system will apply it by default during the import operation.
  • Team Lead -  if the line in the file describes the contact details of a team leader, set the value of this column to yes.

How to Format the CSV File to Only Import Teams

To import teams without employees:

  • Leave the Name, Email and Team Lead columns empty.
  • Add information in the Team, Team Email and Location columns.

Execute the Import 

To execute an import of teams and members, follow these steps:

  1. Click Download template. Download the template CSV file and add the contact data of your teams and employees.
  2. Click Upload CSV and select the file with the teams' and employees' contact information.
  3. Review the data that will be imported. It is displayed in a table with its top row letting you know if there are any validation issues in each column. 
  4. To import the members and immediately send them invitations via email to the web portal, hit the Invite button. 
  5. To add the teams and members without emailing them, hit the Add without invitation button. 
  6. Review the number of imported employees and click View Employees to review their profiles. 


Finalize a Pending Import

When you import teams and members in OfficeRnD Hybrid, you can start the process without finalizing it. The system will remember the uploaded file and will allow you to finalize the import at a later stage.

  1. Take a look at the list of your Previous importsmceclip2.png
  2. Find the Pending import, click on the cogwheel and select to:
    • Delete - delete the file and start the import operation anew.
    • Continue import - continue importing the contact details from this file. 


Update Employees via the Import

The import can also be used to update employee data in bulk for all the columns available in the template CSV file. If you have to perform such a bulk operation, you can follow these steps:

1. Navigate to Directory/Employees and export them. Use the available filters to narrow down results if needed.

2. Download the Import template file.

3. Use the first exported file to fill in the basic data in each column in the template.

4. Make the needed changes.

5. Follow the usual import steps and click Add without invitation.

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