The Member Portal in OfficeRnD provides different levels of access based on a user's role and status. These permissions ensure that members only see and interact with the features relevant to them.
Users in the Member Portal are categorized into the following types:
Non-Active Members: Include all members with the roles "Drop-In" or "Inactive".
Active Members: Include all members with the roles "Individual Member" and "Contact/Billing Person".
When a member’s status changes to Former or Contact, their access to the Member Portal and Member Tools is automatically revoked.
Before you start
You must invite a member to the Member Portal to grant them access to it. Learn how to invite a member to access the Member Portal →
User permissions
The permissions in the Member Portal vary based on the user’s role and status. The table below outlines these permission levels.
Note: To control the availability of features without role-based restrictions, go to Settings > Member Apps > Member Pages and switch the toggles.
Modules / Actions | Non-Active Member | Active Member | Active Member |
Members Wall | ✖ | ✔ | ✔ |
Posts | ✖ | ✔ | ✔ |
How to guides | ✔ | ✔ | ✔ |
Meeting Rooms Calendar | ✔ | ✔ | ✔ |
Hotdesks Calendar | ✔ | ✔ | ✔ |
Messages | ✖ | ✔ | ✔ |
Events | ✔ | ✔ | ✔ |
Custom Pages | ✖ | ✔ | ✔ |
Shop | ✔ | ✔ | ✔ |
Bookings | ✔ | ✔ | ✔ |
Visitors | ✖ | ✔ | ✔ |
Membership | ✖ | ✖ | ✖ |
Billing | Personal | Personal | Company |
Personal Profile | ✔ | ✔ | ✔ |
Company Profile | ✖ | ✖ | ✔ |
Benefits | ✖ | ✔ | ✔ |