Day 2 of the Community Manager Fundamentals Trainings will focus on configuring and operating your Meeting Rooms (and other bookable spaces) and their associated bookings.
Duration: 1 hour
Setting: Remote/Online
Day 2: Meeting Rooms and Bookings (1 hour)
General settings & overview:
Review the booking and cancellation policies.
Understand Resource Rates.
Add a Meeting Room and set its privacy.
Explain the difference between admin & member-facing calendars.
Managing bookings as an admin:
Add a booking through the admin calendar.
Update and cancel a booking on the admin end.
Add extras as purchasable options available with a Meeting Room booking.
Managing Booking Credits:
Manually add Booking Credits to members.
Check available credits per customer & how those were allocated (through membership or manually).
Review bookings and take advantage of the bookings report.
Invoice bookings:
Invoice bookings & understand when the system invoices them if the auto-bill run is enabled.
Change the visibility of the bookings on the members portal.