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Community Manager Fundamentals Training Day 3: Billing Module
Community Manager Fundamentals Training Day 3: Billing Module
Updated over a month ago

This one-hour training will cover topics related to billing, invoicing, and other transactional processes on the OfficeRnD platform.

Duration: 1 hour
Setting: Remote/Online

Free vector man paying online and getting sales slip. receipt, laptop, terminal flat vector illustration. payment and money transaction

Day 3: Billing Module (1 hour)

Creating and managing invoices:

  • Raise an invoice (billing section vs customer's profile).

  • Create an invoice for a period of longer than 1 month.

  • Understand invoice statuses.

  • Manually marking one-off fees as paid or waived.

  • Edit an invoice.

Charging invoices:

  • Charge invoices (manual step vs auto-charge).

Other invoice documents:

  • Credit notes.

  • Record a refund on invoices.

Manual Bill Run (bulk invoicing operations):

  • Raise multiple invoices with a manual Bill Run.

Exporting and reviewing invoice data:

  • Export invoicing data:

    • Export/review invoices that would be generated via a manual/auto-bill run.

    • Export/review already generated invoices.

  • Export preset (for accounting purposes - optional).

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