Effortlessly manage your financial transactions by integrating OfficeRnD with your preferred payment provider. With native support for multiple payment gateways, OfficeRnD provides an optimized payment collection and ensures a seamless experience for you and your members.
Why integrate a payment gateway?
By connecting OfficeRnD with a payment processor, you unlock a variety of powerful capabilities:
Accept online payments: Add a "Pay Now" button to the Member Portal for quick and secure transactions.
Onboarding with ease: Request upfront payments from new members at signup.
Automate recurring payments: Simplify billing with automated collection for active memberships.
Multi-location flexibility: Assign different payment gateway accounts to specific locations for localized processing.
Important! Never disconnect a payment integration if you have pending payments.
Fully integrated payment gateways
You need an account with the payment provider to set up a payment gateway in OfficeRnD. The following table provides a list of fully integrated payment gateways.
Provider | Description | Payment Methods | Features |
Stripe
| Stripe allows your members to pay for services and memberships with a credit card or ACH/SEPA payments. It supports recurring transactions and allows you to connect multiple Stripe accounts per location. | Credit Card, Direct Debit, SEPA |
|
GoCardless
| GoCardless enables payments using Direct Debit transactions. It supports recurring payments and connecting multiple accounts. | Direct Debit, SEPA |
|
CardConnect
| CardConnect enables payments via Credit Card or ACH. Supports recurring payments and member signup flow integration. | Credit Card, Direct Debit |
|
Bottom-line PTX
| Enables payments via Direct Debit through Bottom-line PTX. | Direct Debit |
|
Braintree
| With Braintree, members can pay for services using a Credit Card. | Credit Card |
|
PayPal
| Allows members to pay using their PayPal account. | Members use their PayPal account for payments. |
|
Ezidebit
| Members can pay via Direct Debit through Ezidebit. | Direct Debit |
|
Omise
| Allows payments through Credit Card via Omise. | Credit Card |
|
Authorize.Net
| Members can pay with a Credit Card or Direct Debit through Authorize.net. | Credit Card, Direct Debit |
|
Place
| Place supports payments for services and memberships through multiple methods. | Credit Card, Direct Debit |
|
Forte
| With Forte, members can pay with a Credit Card or Direct Debit. Payment statuses are updated daily. | Credit Card, Direct Debit |
|
PayDock
| PayDock aggregates multiple payment gateways, allowing access to various payment methods and central management. | Depends on the payment gateway enabled via PayDock. | Depends on the payment gateway enabled via PayDock. |
Moneris
| Moneris allows online payment collection but does not support multiple currencies. | Credit Card |
|
Card payments vs. direct debit payments: the waiting period
When comparing card payments and direct debit payments, it's important to note that direct debit payments have a waiting period:
Typically, this period lasts three to four business days.
The waiting period may extend to five business days for first-time or one-time payments requiring mandate verification.
Settlements generally do not exceed five business days.
Hosted payment gateway
If your preferred payment gateway is not listed among the standard integrations, the OfficeRnD Hosted Payment Gateway may be a suitable alternative.
This option allows developers to integrate a custom payment gateway by reviewing its API and connecting it with OfficeRnD. To take advantage of this feature, you'll need:
Access to one or more dedicated software developers.
The ability to integrate the payment gateway API with OfficeRnD.
The Hosted Payment Gateway integration enables members to pay invoices directly through a Pay Now button in the Member Portal.
Known limitations of the hosted payment gateway
Here are some key limitations to consider when using the Hosted Payment Gateway:
Only for outstanding invoices:
The hosted payment gateway can only be used to pay outstanding invoices.
It cannot be used during signup or for immediate payments related to bookings or shop purchases in the Member Portal.
Invoice payments:
Invoices are visible to members in the Billing module of the Member Portal.
Members can click the Pay Now button, which redirects them to an external link for the hosted payment gateway.
Does not support purchase flows:
Unlike other payment gateway integrations, the Hosted Payment Gateway does not work with purchase flows.
Examples of unsupported use cases
Immediate charges for bookings when using edited purchase flows.
Direct payments for purchases made in the Member Portal Shop.
The Hosted Payment Gateway is designed solely for paying outstanding invoices, including those generated for bookings or shop purchases.