Proper payment gateway configuration is essential for smooth financial transactions within OfficeRnD. Misconfigurations can lead to failed payments or a suboptimal member experience. This article highlights common mistakes and offers solutions to help you optimize your payment gateway settings.
Incorrect payment gateway selection
Scenario: You use a payment gateway that doesn't support certain desired features, such as direct debit or payments on the signup page.
Solution: Review your payment gateway's capabilities to ensure it supports all necessary features. For example, some gateways may not support direct debit or might be incompatible with the signup page. To adjust your Purchase Flow settings, go to Settings 
> Billing Settings > Purchase Flows.
Create separate Purchase Flows for bookings and plans
Scenario: You try configuring separate Purchase Flows for bookings and Billing Plans.
Solution: Remember that the Purchase Flows you set up apply to both plan purchases and room bookings (excluding those fully paid with Booking Coins).
If you activate the "Invoice Immediately" option, members with an invoiced booking cannot cancel it through the Member Portal. To turn off this option, follow these steps:
Go to Settings
> Billing Settings > Purchase Flows.Click a Purchase Flow.
In the Purchase Flow Options section, clear the Generate an invoice for the purchase immediately checkbox.
Click Update.