Your members can respond to posts and events directly in your Member Portal. Comments make it easy to start conversations, share feedback, and build a more connected community.
This article explains how post comments appear in the Member Portal, Members mobile app, and Admin Portal, and how you can review engagement across your community.
Enable comments
To turn on comments:
Go to Settings > Experience Hub > Member Pages
Select Post Comments.
If comments are disabled, a note appears in the Post creation modal so you know the feature is turned off.
Comments are displayed on both the Member Portal and Mobile App. Make sure your Mobile App is up to date with the latest version.
Manage comments on the Admin Portal
Admins can serve as moderators to maintain healthy, professional discussions in the community. They can delete member comments directly under the post on the Member Portal and the Members mobile app.
View comments on the Admin Portal
To review comment activity:
Go to Experience Hub > Member Engagement > Posts.
Look at the Engagement column.
Review the total number of comments for each post. Open the post in the Member Portal to read all member comments.
View comments on the Member Portal and the Members app
Members can interact with posts by:
Writing comments
Deleting their own comments
Liking comments
Viewing who liked a comment
Admins can delete member comments from the Member Portal and the Members app.
To read or engage with comments in the Member Portal:
Open a post.
Scroll to the comments section.
Write a comment, like an existing one, or review the list of people who reacted.
You can do the same on the Members app.
