If a buyer wants a parking spot or catering added to their booking, staff usually sort it out after the fact with a separate invoice or a phone call. With Extras & Add-ons, buyers can add these directly at checkout for both memberships and meeting room bookings, so there's no need for manual follow-up. Sell extras and add-ons at checkout →

Every product type used to follow the same checkout behavior, even though memberships and event spaces need different payment and invoicing rules. Checkout Rules give you control over payment, account creation, and T&Cs per product type, so each one checks out the way you actually sell it. Create a checkout rule in Growth Hub →

You've probably had this happen: a prospect visits your site after hours, gets no response, and books elsewhere. The new Sales & Support Web Chat Agent qualifies leads, recognizes members, and answers routine questions around the clock, then hands off to your team with full context when a person's needed. Set up the AI agent's chat channel →

Chasing member feedback usually means separate emails, spreadsheets, and hoping people reply. Member Surveys give you a way to trigger automated post-booking feedback or one-off pulse checks, target specific segments, and see the results in one dashboard in Data Hub. Create a member survey →

Provisioning access manually for every booking means someone must update the lock system whenever a booking is made, changed, or canceled. BlueID's integration with OfficeRnD Flex automates that: bookings create time-bound access, changes update it, and cancellations revoke it. Connect the BlueID integration →

Finding the invoice details you need usually meant scrolling through a fixed layout or opening invoices one by one. The Invoices page in Operations Hub now has customizable, resizable columns, a status summary bar, and new fields for allocations, accounting sync, and compliance status. Explore the invoice page →

Sharing an up-to-date booking link with every prospect used to mean updating it by hand whenever inventory changed. The AI Sales Agent now generates links on its own, pre-filtered by location, product type, date, and amenities, and automatically tracks conversions via a built-in UTM tag.

The Rooms tablet app only handled meeting rooms, so phone booths, pods, and other bookable spaces required a workaround to appear on tablets. Now the app supports any resource type that's bookable by time, with the same booking and check-in experience as a standard room.