Billing and Invoicing
Find FAQ and troubleshooting regarding Billing and Invoicing.
15 articles
Tips and Tricks
How To Invoice Future Items While Retaining The Current Billing Period
[Flex] What Is the Billing Lock Date?Learn to set and manage the Billing Lock Date in OfficeRnD Flex to prevent unauthorized billing changes and ensure accounting accuracy.
How to Re-invoice a Line Item?
How to Accommodate Pre-payments for Memberships Longer Than a Month
[Flex] How To Create Separate Invoices For Future PeriodsLearn how to create separate future-period invoices with unique issue dates to support precise monthly revenue tracking.
When to Detach Line Items from an Invoice?
How to Send Monthly Invoices to More Than One Member
When Should I Manually Generate an Invoice?
[Flex] How to Waive Off a Fee?Learn how to waive one-off fees in OfficeRnD Flex to exclude them from billing and reports while keeping a record in the system.
[Flex] Billing Options – Recurring Memberships and One-Off FeesExplore the available billing options in Flex.
Will OfficeRnD prorate invoices?
What happens if a credit card is declined?
[Troubleshoot] 'Recipient Could Not Be Found'
[Flex] The Difference Between a Billing Plan and a MembershipLearn how Billing Plans define pricing and how Memberships assign those plans to individual members or companies.