Billing and Invoicing
Find FAQ and troubleshooting regarding Billing and Invoicing.
Tips and Tricks
How To Invoice Future Items While Retaining The Current Billing Period
[Flex] What Is the Billing Lock Date?Lock billing data up to a certain date in OfficeRnD Flex to protect your past financial records and ensure accounting accuracy.
How to Re-invoice a Line Item?
How to Accommodate Pre-payments for Memberships Longer Than a Month
[Flex] How To Create Separate Invoices For Future PeriodsLearn how to create separate future-period invoices with unique issue dates to support precise monthly revenue tracking.
[Flex] Detach Line Items From Invoices and Credit NotesBreak the connection between a line item and an issued invoice or credit note so the item can be billed again with updated details.
How to Send Monthly Invoices to More Than One Member
[Flex] When Should I Manually Generate an Invoice?Learn when to manually generate invoices for memberships and one-off fees that fall outside of the automatic Bill Run.
[Flex] How to Waive Off a Fee?Learn how to waive one-off fees in OfficeRnD Flex to exclude them from billing and reports while keeping a record in the system.
[Flex] Billing Options – Recurring Memberships and One-Off FeesExplore the available billing options in Flex.
Will OfficeRnD prorate invoices?
What happens if a credit card is declined?
[Troubleshoot] 'Recipient Could Not Be Found'
[Flex] The Difference Between a Billing Plan and a MembershipLearn how Billing Plans define pricing and how Memberships assign those plans to individual members or companies.