[Integration] Isofy

OfficeRnD's integration with isofy allows Flex space operators to integrate OfficeRnD with the WiFi network managed by isofy, a unified world-class network and workspace management solution. The integration is developed and supported by our partners from isofy. 

Watch the video to learn how to configure the integration →

You can contact the isofy Team via their contact form. For any integration support inquiries, please email support@isofy.tech.

In this article:

• Benefits ↓
• Key features ↓
• Before you enable the integration ↓
• Enable the integration ↓
  
  

Benefits

• Network user authorization via OfficeRnD.
• Single sign-on experience (using the OfficeRnD credentials for the Member Portal).
• See who is currently online.
• Automate check-in and check-out functions:
  • As member devices connect to the network, a check-in activity is sent to OfficeRnD.
  • As members disconnect from the network, a check-out activity is sent to OfficeRnD.
  • Stationary "always-on" devices that might be registered to that member are excluded.
  • To reduce false check-outs, a check-out grace period can be set (in minutes) within isofy, adding a pad to each network disconnection.
• As Companies are created in OfficeRnD, private networks (VLANs) can be created automatically in isofy for each company. Then the members are assigned to their appropriate Company's private network.
• Quickly connect visitors and place them into a guest network which is isolated from the members' network:

Key features

• When you add a new Member in OfficeRnD, you also create a network user in isofy.
• Members can use their OfficeRnD credentials to access the isofy network.
• When you create a new Company in OfficeRnD, you can either create a private network in isofy that the company's members will automatically join, or their members can be automatically placed in the default Members network.
• Member check-ins and check-outs are tracked in OfficeRnD based on network sessions.
• Temporary members who utilize meeting room reservations or day passes can connect to the isofy network with their OfficeRnD credentials.
• A check-out grace period can be defined to minimize false check-outs.
  
  

Before you enable the integration

• Make sure that all of your members know their OfficeRnD credentials (or know how to reset their
  passwords) so they can easily connect.
• Once the integration is enabled, every member must enter their OfficeRnD credential to connect to the network for the first time.
• Export a list of Companies from OfficeRnD and a list of Networks from isofy to ensure they match (if you already have existing data in isofy; pay special attention to spelling, the system is case-sensitive). Once the integration is enabled and "Enable Member Private Network" is turned on, every Company that matches a network will automatically pair. Any Company that doesn't have an exact Network match will be created as a new network.
  Tip: To export your network names in isofy, go to Data > Export > Networks.
• Ensure you and your site team know that all Companies and Members should now only be created in OfficeRnD; they will then be added to isofy automatically.

Enable the integration

Steps in OfficeRnD:

1. Go to Settings > Integrations.
2. Click Wi-Fi and then Activate next to isofy.
3. Click Connect.
4. A new browser tab opens with site details to populate. Enter your isofy login details and click Connect.

Steps in isofi:

1. Go to Integrations > OfficeRnD.
2. Enable check-in module. This allows the members to use their OfficeRnD credentials to log in to the captive portal and provides check-in and check-out data back to OfficeRnD, as shown on the "Who's In" page.
3. Turn on or off Member Private Networks to choose whether private networks are created per Company or if the default member network is used. 
4. Enter Client ID and Client Secret.