Visitor Hub – Customize Check-In Fields

You can customize the visitor check-in flows in your Visitor Hub app to improve the visitor experience in your space.

To customize the fields visitors must fill out during the check-in flow:

1. Open the Admin Portal and go to Visitor Hub > Tablet App Settings > Tablet Flows Customization.
2. Click Customize.
   
   
   
   
3. Click Customize next to "Visitor".
   
   
   
   
4. Configure the fields visitors must fill out.
   • Click   to rename a field.
   • Click   to delete a field.
   • You can make any field optional or required.
   • The Full Name field is required by default and cannot be removed.
   • Click Add Field and select one of the options to add a new field. Learn more about adding fields to flows ↓

Add more fields

You can add multiple fields to the check-in flow if you need to collect more information from your visitors. You can make any of them optional or required. You have the following options:

• Email address – This is a text field where visitors and employees can enter their email addresses.
• Host – This is a text field. Visitors and guests must enter their host's name and select it from the list. 
• Phone number – This is a phone number field with an area code selector.
• Company – This is a text field where visitors and employees can enter their company name.
• Custom field – You can create a custom field (read more below).

If you want to add a custom field, you can make it a text field, a single-choice, or a multiple-choice field:

• For Single and Multiple Choice fields, enter each individual option in the Options field and press Enter. Do not separate the options by comma.
• Enter the field name and click Add when you're finished.