Daily Resource Rates help you define pricing for bookable resources such as Meeting Rooms or Hot Desks. These rates support various durations (day, week, month, or weekend) and allow you to apply extras or limit how payments are made, using Day Passes, Credits, or your organization's default currency.
By the end of this article, you will be able to create a daily Resource Rate, define custom pricing options, set payment methods, and assign policies and extras to enhance the booking experience in OfficeRnD Flex.
Before you start
Before adding an hourly Resource Rate, make sure:
You have created any one-off fees you want to use as extras. Learn how to set up a Billing Plan →
You have set up a Revenue Account that can be associated with the Resource Rate. Learn how to set up a Revenue Account →
Summary
Go to Billing > Resource Rates to create a new Daily Resource Rate.
Define pricing for daily, weekly, and monthly bookings.
Set weekend pricing for half-day and full-day bookings.
Choose whether customers can pay using Day Passes, Coins, or currency.
Link extras and amenities to each Resource Rate.
Assign a Revenue Account, Cancellation Policy, and Booking Policy.
Add a daily Resource Rate
To add a daily Resource Rate, go to Billing > Resource Rates, click Add Rate, and select "Daily Rate".
In the Add Daily Rate dialog, configure the following:
Name – Set a meaningful name to represent the Resource Rate.
(Optional) Unique code – Set a unique code to serve as a unique identifier of the Resource Rate. This code can be used in invoice exports to retrieve detailed information for all invoiced line items, including their respective unique codes. In the export, this field is displayed as "ItemCode."
Select the payment method:
Customers can pay using Coins/Credits or, if they don't have any, using your organization's default currency.
Customers can pay with Day Passes. One Day Pass always equals exactly one full day. Even if the booking is for a half-day, a full Day Pass will still be used.
Set the price:
Price per day – Set a price for full-day bookings. A daily rate is always for 24 hours.
Price per week – Set a price for bookings lasting one week. A weekly rate is always
7 days * 24 hours = 168 hours.Price per month – Set a price for bookings lasting one month. A monthly rate is always
30 days * 24 hours = 720 hours.Price per half-day over the weekend – Set a price per half-day on weekends. Use this field when you need to charge members differently for booking Meeting Rooms on weekends.
Price per day over the weekend – Set a price per day during weekends. Use this field when you need to charge members differently for booking Meeting Rooms on weekends.
Click Add Rate to add more pricing variations. Remember that the system always uses the lowest price in a given situation.
(Optional) Description – Set a description for the Resource Rate.
(Optional) Extras – Select extras to be included in the Resource Rate. Members can purchase any available extras when booking a Meeting Room associated with the Resource Rate.
Open the Advanced tab and configure the following:
Account – Select the Revenue Account with which you want to associate the charges. Usually, that would be the default Booking Fees account.
Cancellation – Select the Cancellation Policy for the Resource Rate. Learn more about booking cancellation policies →
Booking Policy – Select a booking policy to apply a maximum booking duration and approval rules, and permit or prohibit recurring bookings. Learn more about booking policies →
Tip: The system needs an hourly rate to calculate bookings that last less than half a day, so we recommend always applying an hourly rate for Meeting Rooms. An exception to this rule can be event spaces where hourly bookings aren't allowed.
FAQ: Daily Resource Rates
What are Daily Resource Rates?
What are Daily Resource Rates?
Daily Resource Rates determine how much you charge members to use your resources, like Meeting Rooms or Desks, for full days, weeks, months, or weekends.
When to choose Billing Plans and when to choose Resource Rates?
When to choose Billing Plans and when to choose Resource Rates?
Both the Resource Rates and the Billing Plans are pricing models you can apply to the services you offer in your space.
Resource Rates are your pricing model for bookable resources, such as meeting rooms and event spaces.
Billing Plans are the pricing model you'll be using for other recurring or one-time services your space will offer (for example, office rentals, dedicated desks, or printing)
Can members pay with Day Passes?
Can members pay with Day Passes?
Yes, Day Passes can be used, and one Day Pass always equals exactly one full day, even if the booking is shorter.
Can I charge differently on weekends?
Can I charge differently on weekends?
Yes, you can set separate rates for weekend bookings, including half-day and full-day options.
Can I add extras to a Resource Rate?
Can I add extras to a Resource Rate?
Yes. Before adding extras, ensure you've created one-off fees for each extra. Then, select these extras when setting up the Resource Rate.
How does the system calculate prices if multiple rates apply?
How does the system calculate prices if multiple rates apply?
If multiple prices apply, OfficeRnD Flex always selects the lowest applicable price.
Is an hourly rate required if I have Daily Resource Rates?
Is an hourly rate required if I have Daily Resource Rates?
Yes, it's recommended that you also apply an hourly rate to calculate short bookings accurately. We recommend always applying an hourly rate for Meeting Rooms. Exceptions include resources like event spaces, which aren't booked hourly.