Members portal users have different permissions depending on the user role they have in OfficeRnD. They can be the following types:
- Non-Active Member (Drop-In, Inactive);
- Active Member (Individual, Contact/Billing Person);
Changing a member's status to Former or Contact automatically revokes their access to Members Portal and Member Tools.
Prerequisites
User Permissions
The following table depicts the various user permission levels in the members portal. Where a feature has no restrictions based on member/admin status, its availability is based on the feature toggles found in Settings/Member Apps/Member Pages.
| Modules / Actions | Non-Active Member (Drop-In, Inactive) |
Active Member (Individual) |
Active Member (Contact/Billing Person) |
|---|---|---|---|
| Мembers Wall | ✖ | ✔ | ✔ |
| Posts | ✖ | ✔ | ✔ |
| How to guides | ✔ | ✔ | ✔ |
| Meeting Rooms Calendar | ✔ | ✔ | ✔ |
| Hotdesks Calendar | ✔ | ✔ | ✔ |
| Messages | ✖ | ✔ | ✔ |
| Events | ✔ | ✔ | ✔ |
| Custom Pages | ✖ | ✔ | ✔ |
| Shop | ✖ | ✔ | ✔ |
| Bookings | ✔ | ✔ | ✔ |
| Visitors | ✖ | ✔ | ✔ |
| Membership | ✖ | ✖ | ✖ |
| Billing | Personal | Personal | Company |
| Personal Profile | ✔ | ✔ | ✔ |
| Company Profile | ✖ | ✖ | ✔ |
| Benefits | ✖ | ✔ | ✔ |
Comments
Hi Robert,
I am afraid that's not possible but we might be able to suggest an alternative solution. If you haven't discussed your use-case with our support team, I would encourage you to submit a ticket and share more information about your needs.
Hi,
Is there a way to configure these permissions? We'd like to give non-active members access to the members wall and messenges.
Is that possible?
Please sign in to leave a comment.