Create Private Offices And Desks & Set Their Revenue Targets

There are three main resources available in OfficeRnD (meeting rooms, private offices and desks). This video guide will help you understand how to add office spaces and desks, and manage the revenue targets each one of them should have.

 

 

Action Items: 

1. If you'd like to use our floor plans, please make sure you've submitted them to either your onboarding specialist or to the support team for us to upload them for you. Then you can open a floor under Space/Locations to start adding your offices and desks.

2. If you'd like to go ahead and add your offices/desks before having a floor plan, please do keep in mind you'll have to do the mapping of the resource to a shape on the floor plan afterwards, since this won't be done automatically.

Important: Even though we've explained what options both tabs in the Add a resource dialogue do (General & Calendar), not all of them are applicable to all resource types. For example, an office is usually an assignable resource, so it should not have a resource rate that will allow members to book it per hour/day - the Calendar tab settings will not be needed for it.
On the other hand, if you're creating a hot desk resource that will have a calendar page where customers should be able to check whether the desk is available and choose how long they'd like to book it for, you'll need to define the settings for it under the Calendar tab - the resource rate (the price model), the privacy and the availability start date.

Recommendations:
We highly recommend using targets for assignable resources (e.g. dedicated desks, offices & office desks) to help you manage two very important things at the same time:

  • Number of Billing Plans: In those cases where your billing plans for a private office or a dedicated desk will offer the same services (e.g. booking credits), and the price of the resource is the only differentiator, you can narrow down the number of billing plans you'll have in the system. This in return makes it easier for your team to work with them, as they won't have to choose from 10+ plans to create an office membership for the customer.
    Apart from this, when you have set targets for each resource (the price at which you'd like to sell them), you'll be able to assign the resource to the customer's membership during the process of creating it (the membership) and automatically apply the resource price. This will help you see what the target of the resource is and whether you should change it or not for this specific customer. 
    Note: 90% of our customers prefer to manage the sales process of private offices and dedicated desks on the back end (not expose them on the sign-up page or on the members portal), as this allows for more flexible negotiating process of the price and the resource they'll occupy.
  • Occupancy/Revenue Reports: By doing the thing above you'll also have the chance to see in the reports whether any of your office spaces or desks are being sold at a lower or at a higher price, as we'll show you the difference between the listing price (target) and the license price (the price for the membership the customer got).

 

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