How to check the number of times my app has been downloaded/installed?

If your organization has a branded mobile app, you may want to know how many times the app has been downloaded and/or installed.


For Apple devices, you can get this information from the statistics in your Apple developer account. Visit


Find your app in the Google Play Store and you will see the number of downloads under its name. However, Google only provides an estimate (i.e. 500+ downloads).
If you need more precise information about the app's install base (and/or other metrics), you can open a ticket with our support team. Please explain which report(s) you need, and for which period.
As a helpful reference, the available reports and metrics are explained here by Google, under the Install-related statistics section.
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