How to check the number of times my app has been downloaded/installed?

If your organization has a branded mobile app, you may want to know how many times the app has been downloaded and/or installed.

iOS

For Apple devices, you can get this information from the statistics in your Apple developer account. Visit https://developer.apple.com/

Android

Find your app in the Google Play Store and you will see the number of downloads under its name. However, Google only provides an estimate (i.e. 500+ downloads).
 
If you need more precise information about the app's install base (and/or other metrics), you can open a ticket with our support team. Please explain which report(s) you need, and for which period.
 
As a helpful reference, the available reports and metrics are explained here by Google, under the Install-related statistics section.
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