Day 2: Meeting Rooms and Bookings

Day 2 of the Community Manager Fundamentals Trainings will focus on the configuring and operating your meeting rooms (and other bookable spaces) and the bookings associated with them.

Duration: 1 hour
Setting: Remote/Online

Day 2: Meeting Rooms and Bookings (1 hour)

General settings & overview:

• Review the booking and cancellation policies. 
• Understand resource rates.
• Add a meeting room and set its privacy. 
• Explain the difference between admin & member-facing calendars.

Managing bookings as an admin:

• Add a booking through the admin calendar.
• Update and cancel a booking on the admin end.
• Add extras as purchasable options available with a meeting room booking. 

Managing booking credits:

• Manually add booking credits to members.
• Check available credits per customer & how those were allocated (through membership or manually).
• Review bookings and take advantage of the bookings report.

Invoice bookings:

• Invoice bookings & understand when the system invoices them if the auto-bill run is enabled.
• Change the visibility of the bookings on the members portal.