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[Overview] Check-Ins and Check-Outs

Learn how Check-Ins and Check-Outs work in OfficeRnD Flex and understand how to effectively manage them for enhanced security and visitor tracking.

Updated this week

Check-Ins and Check-Outs in OfficeRnD Flex help manage your community's security and provide insights into the traffic within your space.

This article explains various methods to check members in and out, including manual actions and automated integrations, to ensure smooth operations and accurate visitor records.

If you'd like to learn more about how Check-Ins and Day Passes work together, please read our help article on Using Day Passes.


Check-Ins and Check-Outs

A member can be checked in the following ways:

A member can be checked out in the following ways:

  • The admin opens the member profile and checks them out.

  • The member opens the Member Portal and checks out manually.

  • A Wi-fi integration automatically checks out a member when they disconnect from a Wi-fi network.

  • A door access control integration automatically checks out a member when they leave the building.

Note: If no manual check-out is recorded, the system will automatically check out the member at midnight.

How to Check-In or Check-Out a Member Manually

While the check-in option works best with a Door Access or Wi-Fi integration, an admin can always manually check members in or out. Here is how to do that:

From the Who's In Section:

  1. Go to Community > Who's In.

  2. Find the member in question. You can search the members list by Name or Email, and filter it by Status.

  3. Use the button to open the Check In / Check Out dialog.

    Whos_In.png

  4. Fill out the details in the dialog and click Check in / Check out.

    Chck_in.png

From the Profile Page of a Member

  1. Open the profile page of a member from Community > Members.

  2. Find the Presence field on the left and select the Check in or Check out option:

    Tmember.png

  3. Fill out the details in the new dialog and click Check in or Check out.

  4. Click Check In.


FAQ: Check-ins and check-outs

What are Check-Ins and Check-Outs?

Check-ins register when a member enters the building, while check-outs record when they leave, providing real-time visibility and security.

How can members check in?

Members can check in via:

  • Member Portal

  • Automatic Wi-Fi integration

  • Door access control integration

  • Visitor app

  • OfficeRnD workplace engagement apps

Additionally, admins can manually check in members from their profiles on the Admin Portal.

How can members check out?

Members can check out via:

  • Member Portal

  • Automatic Wi-Fi disconnection

  • Door access control integration

  • Automatic system check-out at midnight if no manual action is taken

Additionally, admins can manually check out members from their profiles on the Admin Portal.

Can check-ins and check-outs be automated?

Yes. OfficeRnD Flex supports automation via Wi-Fi integrations and door access control systems, reducing manual workload and ensuring accuracy.

What happens if a member does not manually check out?

The system automatically checks out the member at midnight if no manual check-out has been recorded.

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