Introduction
When someone from your community enters the building, they have the option to check-in (or be checked in). This helps security and offers a better understanding of the traffic that your space gets.
If you'd like to learn more about how Check-Ins and Day Passes work together, please take a look at our help article on Using Day Passes.
Check-Ins and Check-Outs
A member can be checked in the following ways:
The admin opens the member profile and checks them in.
The member opens the Member Portal and checks in manually.
A Wi-fi integration automatically checks in a member when they connect to a Wi-fi network.
A door access control integration automatically checks in a member when they enter the building.
Via the OfficeRnD workplace engagement apps.
A member can be checked out in the following ways:
The admin opens the member profile and checks them out.
The member opens the Member Portal and checks out manually.
A Wi-fi integration automatically checks out a member when they disconnect from a Wi-fi network.
A door access control integration automatically checks out a member when they leave the building.
Note: If no manual check-out is recorded, the system will automatically check-out the member at midnight.
How to Check-In or Check-Out a Member Manually
While the check-in option works best when combined with a Door Access or Wi-Fi integration, an admin can always check-in or out members manually. Here is how to do that:
From the Who's In Section:
Navigate to Community/Who's In.
Find the member in question. You can search the members list by Name or Email, and filter it by Status.
Use the
button to open the Check in / Check out window.
Fill out the details in the new window and hit Check in / Check out.
From the Profile Page of a Member
Open the profile page of a member from Community/Members.
Find the Presence field on the left and select the Check in or Check out option:
Fill out the details in the new window and hit Check in or Check out and you're done!