Day 2 of the Community Manager Fundamentals Trainings will focus on the configuring and operating your meeting rooms (and other bookable spaces) and the bookings associated with them.
Duration: 1 hour
Setting: Remote/Online
Day 2: Meeting Rooms and Bookings (1 hour)
General settings & overview:
Review the booking and cancellation policies.
Understand resource rates.
Add a meeting room and set its privacy.
Explain the difference between admin & member-facing calendars.
Managing bookings as an admin:
Add a booking through the admin calendar.
Update and cancel a booking on the admin end.
Add extras as purchasable options available with a meeting room booking.
Managing booking credits:
Manually add booking credits to members.
Check available credits per customer & how those were allocated (through membership or manually).
Review bookings and take advantage of the bookings report.
Invoice bookings:
Invoice bookings & understand when the system invoices them if the auto-bill run is enabled.
Change the visibility of the bookings on the members portal.