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[Member Portal] How to Submit and Review Support Tickets

[Member Portal] How to Submit and Review Support Tickets

Updated over 2 weeks ago

To submit a new ticket to the workspace community managers:

  1. Click your profile icon at the top right and then click Profile.

  2. Open the Tickets tab and click Submit Ticket. Alternatively, you can click Submit Ticket at the top of any page on the Member Portal.

  3. Enter the ticket details, select its category and severity, and add attachments (if applicable).

  4. Click Report. You will receive an email with a confirmation that your ticket was submitted.

  5. You can find the new ticket and review all your tickets on the Tickets tab in your account.

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