Signing contracts doesn't have to be a slow or manual process. With eSign in OfficeRnD Flex, you can send, receive, and track signatures directly in the platform. Each contract is securely delivered through unique links, stored in the right member or company profile, and kept accessible for future reference. With eSign, you can enjoy faster, clearer, and easier contract handling across all locations.
This article will help you understand what eSign is, when to use it, and how to access detailed step-by-step guides for setup, sending contracts, and handling declined ones.
Summary
E-signatures let you send, track, and manage contracts electronically.
Both admins and members can sign securely through unique links.
Signed contracts are stored automatically in member or company profiles.
You must activate eSign before use.
Before you start
Before sending or signing contracts with eSign, make sure you are familiar with:
What is eSign?
E-signatures (eSign) allow you to manage contracts digitally within Flex. Instead of printing and scanning, you can send contracts directly to members and admins, collect legally binding signatures, and store all versions securely in one place. Each recipient receives a unique link, ensuring secure signing and compliance across all locations.
When and why to use eSign?
E-sign is best used when:
You need to streamline the contract process and reduce manual steps.
You operate across multiple locations and want location-specific signers.
You want to track contract status in real time without chasing emails.
You need to update and resend declined contracts quickly and accurately.
For example, if a member declines a contract due to a minor error, you can edit the document, regenerate the PDF, and resend it for signing in just minutes.
What can you achieve with eSign?
By activating and using eSign, you can:
Configure global and location-specific signing rules.
Send contracts for electronic signature directly from Flex.
Allow admins and members to sign digitally with secure links.
Track contract statuses as they move through their lifecycle.
Manage declined contracts by updating and resending them.
Pricing
E-sign is a paid add-on in Flex. You get charged per signature request. Every time a contract is sent for eSignature, it is counted as one signature request. One contract can have multiple signature requests if resent.
To review eSign pricing and billing, go to 
Settings > Account Details > Subscription Details.
Instructions
Read the dedicated help articles to understand how to set up and use eSign:
Set up and configure eSign →
Activate eSign, configure global settings, and assign location-specific signers.Send contracts for eSign and sign them →
Generate PDFs, send contracts for signature, and sign them as an admin or member.Handle declined eSign contracts →
Manage declined contracts, regenerate PDFs, and resend them with the updated details.