Tablet flows outline the necessary steps for employees and visitors entering your building. They can use the Visitor Hub app installed on a tablet at the reception. Each flow—check in, check out, and deliveries—has a dedicated button; you can add custom flows as needed.
You can also configure the main flows for the Visitor Hub app to enhance the experience for both employees and visitors.
You can:
- turn on or off delivery management and the option to check in and check out via the app
- customize the check-in experience for both visitors and employees
- add documents that visitors must accept before entering the space
- create custom flows
In this article
- Turn on and off the main flows ↓
- Rename flows ↓
- Customize the check-in flow ↓
- Check-out flow ↓
-
Deliveries flow ↓
Turn on and off the main flows
- Go to Visitor Hub > Tablet App Settings > Tablet Flows Customization.
- Switch any of the toggles to turn the flows on or off. Your changes are displayed in the Preview section.
Rename flows
- Click the
icon and then Rename.
- Enter the new name for the selected flow and click Save.
Customize the check-in flow
Click Customize and then choose the flow you want to customize:
Customize the flow for visitors
Customize the flow for employees
- Click
- Click Customize.
- Choose how employees can identify themselves: based on name or email.
Learn more about the employee flows →
Create a custom flow
- Click Create New Flow.
- Enter the name that will be displayed as a button label. You can select Copy settings from an existing flow.
- Click Add.
- Customize the fields for the new flow and add new ones if needed.
Check-out flow
Turn on Check Out to allow visitors and employees to check out via the Visitor Hub app.
Deliveries flow
Allow delivery management through the Tablet app. Recipients will receive a notification when their delivery is awaiting pick up. Learn more about the delivery flows →
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