When someone from your community enters the building, they can check in (or be checked in). This helps with security and allows you to better understand the traffic your space receives.
If you'd like to learn more about how Check-Ins and Day Passes work together, please read our help article on Using Day Passes.
Check-Ins and Check-Outs
A member can be checked in the following ways:
The admin opens the member profile and checks them in.
The member opens the Member Portal and checks in manually.
A Wi-fi integration automatically checks in a member when they connect to a Wi-fi network.
A door access control integration automatically checks in a member when they enter the building.
Via the Visitor app.
Via the OfficeRnD workplace engagement apps.
A member can be checked out in the following ways:
The admin opens the member profile and checks them out.
The member opens the Member Portal and checks out manually.
A Wi-fi integration automatically checks out a member when they disconnect from a Wi-fi network.
A door access control integration automatically checks out a member when they leave the building.
Note: If no manual check-out is recorded, the system will automatically check out the member at midnight.
How to Check-In or Check-Out a Member Manually
While the check-in option works best with a Door Access or Wi-Fi integration, an admin can always manually check in or out members. Here is how to do that:
From the Who's In Section:
Go to Community > Who's In.
Find the member in question. You can search the members list by Name or Email, and filter it by Status.
Use the
button to open the Check In / Check Out dialog.
Fill out the details in the dialog and click Check in / Check out.
From the Profile Page of a Member
Open the profile page of a member from Community > Members.
Find the Presence field on the left and select the Check in or Check out option:
Fill out the details in the new window and hit Check in or Check out.
Click Check In.