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[Flex] Set Up Booking Notifications for Admins

Learn how to configure OfficeRnD Flex to notify your admin team when members book Meeting Rooms.

Updated this week

Booking notifications help your team stay informed when members book Meeting Rooms, especially for rooms that require preparation or involve additional services. OfficeRnD Flex allows you to choose which types of bookings trigger a notification email. You can also tailor notifications by location or route them to specific admin email addresses.

This article explains how to set up booking notifications so your team stays up-to-date with the right information at the right time.


Set up booking notification preferences

You can configure OfficeRnD Flex to send notification emails when a member books a Meeting Room. These notifications are useful for preparing spaces and tracking usage.

To set your booking notification preferences:

  1. Go to Settings > Platform Modules > Calendar & Bookings.

  2. Scroll to the We’ll send emails for section.

  3. Choose the booking types for which you want admins to receive emails.

    • Every Booking – Sends a notification when a member requests or creates a booking that includes payment or paid extras.

    • Paid Booking – Sends a notification when a member books a Meeting Room and completes payment.

    • Public Booking – Sends a notification when a booking is made on the Public Calendar.

  4. Click Update.

Note: No email notifications are sent for bookings created by admins on the Admin Portal.

Send notifications to a specific admin email

You can also direct notifications to a specific admin email address using OfficeRnD's admin notification settings.

Set up location-specific notifications

If you want to send booking notifications based on the location where the Meeting Room is booked, you can configure location-specific notifications.


FAQ: Booking notifications for admins

Do admins receive emails for bookings they create themselves?
No. Booking notifications are only sent for bookings created by members or guests, not for bookings created by admins.

Can I receive notifications only for specific Meeting Rooms?
OfficeRnD Flex does not allow notifications for individual rooms. However, you can filter by booking type (such as paid or public bookings) and by location using location-based notifications.

Can I send notifications to more than one admin?
Yes. You can configure a shared admin email or use a forwarding address to notify multiple team members.

Will the system notify me if the booking is unpaid?
Yes, if you select the Every Booking option, you will be notified regardless of payment status.

What is the difference between paid and public bookings?

  • Paid Booking refers to any booking that includes payment (e.g., extra services or paid rooms).

  • Public Booking refers to bookings made through the public calendar, usually by visitors or non-members.

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