If you're managing a hot desk area or shared office and want to offer flexible booking options, pricing can get tricky. You may want to charge differently for weekdays, weekends, full days, or even weeks and months. Some members may want to use Day Passes, while others may pay with Credits.

With Daily Resource Rates in OfficeRnD Flex, you can set up pricing rules for bookable resources, support different payment methods, and add optional extras. This lets you offer more flexible booking experiences without manually adjusting each reservation.

By the end of this article, you will be able to create a daily Resource Rate, define custom pricing options, set payment methods, and assign policies and extras to enhance the booking experience in OfficeRnD Flex.

Summary

Go to Billing > Resource Rates to create a new Daily Resource Rate.
Define pricing for daily, weekly, and monthly bookings.
Set weekend pricing for bookings.
Choose whether customers can pay using Day Passes, Coins, or currency.
Link extras and amenities to each Resource Rate.
Assign a Revenue Account, Cancellation Policy, and Booking Policy.

Before you start

Before adding a daily Resource Rate, make sure:

You have created any one-off fees you want to use as extras. Learn how to set up a Billing Plan →
You have set up a Revenue Account that can be associated with the Resource Rate. Learn how to set up a Revenue Account →

How daily Resource Rates work

A Daily Resource Rate defines pricing for full-day, weekly, or monthly bookings. You can set custom pricing for weekends and let members pay using Day Passes, Credits, or Coins, or your space's default currency.

You can link each of your bookable resources, such as Hot Desks and Offices, to a rate. When a member books through the Member Portal, the system calculates the correct price automatically using the lowest applicable rate.

The Resource Rates can include:

A payment method: Currency or Credits/Coins vs. Day Passes.
Base pricing options for bookings lasting a day, a week, or a month.
Optional extras that members receive as part of the booking.
The Revenue Account associated with the booking charges.
Cancellation and booking policies to create booking rules.

You can create one or more Daily Resource Rates depending on your booking needs. You can create and manage all Resource Rates from the Admin Portal under Billing > Resource Rates.

Cover weekend usage

If you don't restrict bookings outside business hours, your members will be able to make bookings even on weekends. In that case:

If you have set a daily rate for weekends, it will be applied on weekends.
If you haven't set a daily rate for weekends, the business hours rate will be applied even on weekends.

If you want to make the price of weekend bookings $0, you must create a weekend rate and set it to $0.

Use case examples

Daily rates for Hot Desks

If you operate a hot desk area, consider creating a rate that allows members to book by the day or week. Add weekend pricing to encourage off-peak use and allow payment by Day Passes.

Monthly office bookings

You may want to offer discounted monthly bookings for private offices. Define a lower monthly rate in your Daily Resource Rate settings to reward longer stays.

Add-ons for daily bookings

If some members require additional services, such as locker access or coffee, you can link these extras directly to the Resource Rate.

Booking limitations for members

On the Member Portal, members can only make bookings lasting one day. For more extended periods, such as weekly or monthly bookings, admins must make the booking on the Admin Portal.

If you want to allow members to book your resources for extended periods, you can use Growth Hub. Learn more about Growth Hub →

Best practices

Always use an hourly rate for resources with short bookings, such as meeting rooms.
Set different weekend prices if your space is quieter or busier on Saturdays and Sundays.
Double-check that your Revenue Accounts and Cancellation Policies are properly configured.
Please note that full Day Passes will always be used, regardless of the booking duration (a half-day booking costs 1 Day Pass).
Link only relevant extras. Don't overload a rate with unrelated add-ons.

FAQ: Daily Resource Rates

What are Daily Resource Rates?

Daily Resource Rates determine how much you charge members to use your resources, like Desks, for full days, weeks, months, or weekends.

When to choose Billing Plans and when to choose Resource Rates?

Both the Resource Rates and the Billing Plans are pricing models you can apply to the services you offer in your space.

Resource Rates are your pricing model for bookable resources, such as desks.
Billing Plans are the pricing model you'll be using for other recurring or one-time services your space will offer (for example, office rentals, dedicated desks, or printing)

Can members pay with Day Passes?

Yes, Day Passes can be used, and one Day Pass always equals exactly one full day, even if the booking is shorter.

Can I charge differently on weekends?

Yes, you can set separate rates for weekend bookings.

What happens if I don't set specific prices for weekends?

If you don't set specific prices for weekend bookings, the default pricing will still be used on weekends.

Can I add extras to a Resource Rate?

Yes. Before adding extras, ensure you've created one-off fees for each extra. Then, select these extras when setting up the Resource Rate.

How does the system calculate prices if multiple rates apply?

If multiple prices apply, OfficeRnD Flex always selects the lowest applicable price.

Which resources should use hourly rates instead of daily rates?

Meeting rooms or other resources that customers usually book for shorter periods should have an hourly rate instead of a daily rate, unless you specifically want them to be available only in daily increments. Even if a resource is booked hourly, you can still set a full-day price within the hourly rate (for example, to offer a discount for longer bookings); to do that, set a price per day.

[Flex] What Are Daily Resource Rates